TECHBOOK

Reliable technology. A team with peace of mind.

Support Squad by TECHBOOK: IT support and maintenance contracts, networks and branches, servers and backup, onsite visits and remote support, plus Microsoft Exchange email for teams.

IT support built around the way your business works

Support Squad is TECHBOOK's IT solutions department. We shape each support contract around your users, devices, locations and core software, combining onsite visits with remote assistance.

We cover device setup, maintenance and troubleshooting, networks across branches, server and software configuration, protection and backup, and Hosted Exchange email for teams on a yearly plan.

Frequently asked questions

How is the cost of an IT support contract defined?

We review your business activity, users, devices, locations, core software, requested visits and remote support hours, then confirm coverage and cost with you before signing.

Do you provide onsite and remote support?

Yes. Support Squad contracts combine onsite visits and remote support within the agreed scope.

What contract terms are available?

You can propose 1, 3, 6 or 12 months, or discuss a term that suits you.

Do you offer Microsoft Exchange email?

Yes. We offer Hosted Exchange on a yearly plan by number of users, from 1 to 20 seats, with 5 GB per mailbox.

hello@techbook.com.eg · +20 111 013 7752