Website care: agree the details before you need them.
What a website maintenance agreement covers: updates, backups, monitoring and fixes, and what counts as new development agreed separately.
A website needs ongoing care: updates, security and backups. A clear agreement says what is fixed under care and what is a new request.
- Updates
- Backups
- Monitoring
- Fixes
Usually included
- Core and plugin updates after testing.
- Regular backups with restore tests.
- Uptime and certificate monitoring.
- Fixing broken existing features.
Agreed separately
- New pages or features.
- Redesign or rebranding.
- New content writing.
Some of our clients
- iHouse — Brand, website and connected product development.
- Deeb Furniture — Website, communications and customer relationship management.
- MAQR — A platform for workspace discovery and booking.
- Dareebty — A digital product for electronic invoicing workflows.
- Z Group — A corporate website backed by IT services.
- Dhirwah — A digital presence for financial advisory in Saudi Arabia.
- Tera Build — A website presenting engineering expertise and services.
- ONCRETE — Website, networks and systems in one engagement.
Frequently asked questions
How often should a site be updated?
Security updates when released, after testing; the rest regularly as agreed.
What do you need to scope the work?
A short description of your need and current setup, who will use it, and any constraints of place or time. Send it in the brief and we come back with the next step.
- Move your site without it going down.
- Your site is yours: check the handover.
- A slow site loses visitors before they see you.
- Start your project brief
- Web Weavers — Websites & digital experiences
- Support Squad — IT solutions
- Swift Dev — Software & custom solutions
- ECCO Connect — Contact centers & customer service
- Creative Sparks — Marketing, identity & content
- Power Pros — Electrical & smart space solutions
- Back Office — ECCO Connect